Industry News

Members of Leadership Tallahassee Class No. 28 got a glimpse of local government Thursday from the public officials' point of view, an exercise that illustrated the complexities and challenges of providing services.

Members of Leadership Tallahassee Class No. 28 will spend today at the Leon County Courthouse for presentations by local officials and a panel discussion on how best to address the problems and challenges the community faces.

Because customer service errors are so glaring and so easy to fix, I focus heavily on this topic. Recently however, a reader wrote to me (I respond to every e-mail) saying that while she was a believer in the power of great customer service, her boss needed some convincing.

Now you can do more than get your fill of interesting toys, games and puzzles at Lofty Pursuits — now there are frozen treats and fizzy delights.

Bealls Department Stores Inc. has reached the halfway point in its campaign to raise $150,000 for Gulf restoration efforts following the Deepwater Horizon oil spill.

After 53 years, a pioneering commercial plaza in Tallahassee is still the place to be for a wide assortment of merchants and restaurants that keep the storefronts full and the shoppers happy.

The latest addition to West Tennessee Street's array of auto dealerships is the new showroom for Capital BMW of Tallahassee, a 13,000-square-foot facility that began greeting customers Monday.

Disney Parks cited for wage violations

If you owe business income, sales or other state taxes, your friendly Department of Revenue would like to hear from you.

Local leaders charged with the area's economic development stressed Thursday the role that partnerships still play in bringing together the critical elements needed to support business expansion and employment growth.

Doctors at the Gadsden Memorial Campus of Capital Regional Medical Center treated more than 1,400 patients during the first full month of operations at the facility — an average of 45 to 50 per day.

Passion is so vital both in life and in business. Far too often we see business owners who either lack or have lost their passion. Without it, you become complacent, and complacency is a death sentence for any business.

The Gadsden Memorial Campus of CRMC saw more than 1,400 patients during its first full month of operation.

Egg lovers in Florida can breathe a sigh of relief — the massive recall of eggs from Midwest suppliers is not affecting grocery companies here and no salmonella-tainted eggs have been found in the state, regulators said Monday.

Hundreds of nonprofits in Tallahassee with tax-exempt status still need to file paperwork with the IRS to meet a fall deadline.

A law change in 2006 created the requirement that nonprofits file a statement of status with the IRS.

Leon County's unemployment rate rose in July to 8.9 percent, up from 8.3 percent the month before, reflecting an increase in the county's labor force while employment levels remained largely unchanged.

Monday brings a fresh start to a new school year. Classrooms and hallways that were quiet all summer will spring to life.

Members of the Tallahassee Technology Alliance got a look Wednesday at the latest tools and software that help those with disabilities adapt to the demands of the workplace.

Businesses spend large sums of money to bring in new customers — just look at the size of many marketing departments. Though best practices suggest that 90 percent of sales should be from existing customers, many firms spend very little on customer service.